Legal
In the case of consumer disputes, the consumer may use the European Online Dispute Settlement Platform available at http://ec.europa.eu/consumers/odr or one of the following Alternative Dispute Resolution Entities:
CACCDC – Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
www.centrodearbitragemdecoimbra.com
For more information, see the Consumer Portal at www.consumidor.pt